Our Conditions :

Cancellation and payment:

If a booking is cancelled, an administrative fee of CHF 100.– will be charged to cover processing costs and expenses incurred.

All cancellations must be submitted in writing.

For cancellations made less than 30 days before departure, the following charges will apply to cover expenses incurred:

• 25% of the total agreed price: 30 to 21 days before departure
• 50% of the total agreed price: 20 to 15 days before departure
• 80% of the total agreed price: 14 to 8 days before departure
• 100% of the total agreed price: 7 days or fewer before departure

Full payment must be credited to our account no later than 3 days before departure.

Insurance:

During the journey, you are fully covered by our liability insurance in accordance with Swiss law.

We accept no liability for lost, stolen or damaged luggage.

Travel documents:

Each participant is personally responsible for carrying a valid passport or identity card.

A European Health Insurance Card is mandatory for travel to all European Union countries.

Smoking:

Smoking is prohibited in all our coaches.

Sufficient stops are scheduled for passengers who wish to smoke.

Price adjustments:

In the event of changes beyond our control, including:

• exchange rate fluctuations;
• increases in fuel prices;

we reserve the right to adjust our prices.

Fuel surcharge:

G&M Voyages Sàrl reserves the right to apply a fuel surcharge to all confirmed bookings if changes in fuel prices make this necessary.

The surcharge is calculated on the total invoice amount and depends on the price of diesel at the time the invoice is issued.

The following surcharges apply:

Bookings registered with G&M Voyages Sàrl on or before 30 March 2026 are exempt from this surcharge.

From 2 April 2026, the above policy applies until further notice.

G&M Voyages Sàrl will give advance notice of any changes to the surcharge rates. The applicable surcharge will be shown separately on the invoice.